The Foundation for the Defence of Citizens Against State Abuses (FACIAS) has launched a project to monitor waiting times for telephone calls to state institutions, in a context in which security measures during the pandemic have in many cases restricted people\u2019s access inside institutions.<\/p>\n
Thus, obtaining information by citizens using the telephone numbers provided by institutions has become an even more common practice and, therefore, the means of communication between citizens and institutions must operate within normal parameters.<\/p>\n
The FACIAS project started in February and will end on May 31, 2022, during which time FACIAS aims to obtain project-relevant data from over 10,000 citizens and, in conjunction with its own FACIAS data, to identify which institutions have the longest response time.<\/p>\n
In practice, most of us have encountered various problems when we contacted a state institution by telephone, and it is sometimes impossible to obtain the information we need. For example, FACIAS called a public institution in Bucharest more than 100 times, without our calls receiving any response. Even if these institutions provide other means of contact or information, such as online, there are a significant number of people who either do not have access to them or do not know how to use them.<\/p>\n
Funda\u0163ia pentru Ap\u0103rarea Cet\u0103\u0163enilor \u00eempotriva Abuzurilor Statului (FACIAS)\u00a0prin activitatea sa, urm\u0103re\u015fte asigurarea transparen\u0163ei \u00een func\u0163ionarea institu\u0163iilor statului, ca principiu al democra\u0163iei \u015fi statului de drept \u015fi ap\u0103r\u0103 drepturile cet\u0103\u0163enilor rom\u00e2ni.<\/p>","protected":false},"excerpt":{"rendered":"
Funda\u021bia pentru Ap\u0103rarea Cet\u0103\u021benilor \u00cempotriva Abuzurilor Statului (FACIAS) a lansat un proiect privind monitorizarea timpilor de a\u0219teptare la apelurile telefonice c\u0103tre institu\u021biile statului, \u00een contextul \u00een care m\u0103surile de siguran\u021b\u0103…<\/p>","protected":false},"author":2,"featured_media":14595,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,48,3],"tags":[741,159,469,477],"class_list":["post-7439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicate-de-presa","category-media","category-stiri","tag-drepturile-cetanilor","tag-facias","tag-institutiile-statului","tag-timpi-de-asteptare"],"yoast_head":"\n